Privacy Policy

Last Updated: August 31, 2026

Welcome to Electroinfotech. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website and our services, including our communication channels.

1. Information We Collect

We may collect personal identification information from you in various ways, including when you fill out forms on our website or communicate with us directly.

  • Identity Data: Name, business name, and job title.
  • Contact Data: Email address, phone number, and physical billing/shipping addresses.
  • Technical Data: IP address, browser type, and usage statistics via cookies.

2. WhatsApp Business API Data Handling

We use the WhatsApp Business API to facilitate seamless customer support, share transactional updates, and manage client communications. When you interact with us via WhatsApp:

  • Collected Information: We collect and process your mobile phone number, WhatsApp profile name, and any chat history or media exchanged during our interaction.
  • Purpose: This data is used solely to respond to your inquiries, deliver requested services, and manage your customer account.
  • Data Protection: We do not share, sell, or rent your WhatsApp contact details or communication history with third-party advertisers or external market researchers. All messaging data is handled strictly in compliance with Meta's developer terms.

3. Consent and Opt-Out (Unsubscribe)

We strictly communicate with users who have provided explicit consent to be contacted. You retain complete control over your communication preferences:

  • WhatsApp Messaging: You can opt-out of receiving WhatsApp messages from us at any time. Simply reply with the keyword "STOP" or "UNSUBSCRIBE" to our chat thread, and your number will be automatically removed from our active messaging lists.
  • Email Communications: Click the "Unsubscribe" link located at the bottom of any promotional email, or contact us directly at our support address.

4. How We Secure Your Data

We implement robust technical and organizational security measures to prevent your personal data from being accidentally lost, altered, disclosed, or accessed without authorization. Your connections to our platform are encrypted, and database entries are strictly restricted to authorized personnel.

5. Your Legal Rights

Depending on your location, you hold specific data rights under regional privacy frameworks (such as GDPR or CCPA). These include your right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request absolute erasure of your personal records from our databases.

6. Contact Us

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or want to modify your opt-in consent parameters, please reach out to us:

Email: shaikhejazulhaq@gmail.com

Website Contact: Go to Contact Page